Returns & Exchanges

At Hallmark, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items in their original condition within 90 days for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags are attached, and include the printed packing slip inside the box.

3

Attach Shipping Label

Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Take your package to any authorized shipping location and keep your tracking number to monitor the status of your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing